General question

Below is a list of questions that we are frequently asked. If your question isn’t answered here, please feel free to contact us directly.

All orders will be processed and shipped between 2-3 business days.

All orders are shipped out from Melbourne, FL.

You can expect processing to take between 2-3 days. From there, we use USPSĀ First Class Mail (3 Business Days) so you will have your order in 5-6 business days.

All orders will receive a tracking number with the exception of orders with free shipping.

To talk to someone directly, head on over to our Contact Us page or send us an email at hello@southtropica.com.

All information on returns, exchanges, and refunds can be found on our Return & Refunds page.

So sorry about that! Please email us at hello@southtropica.com or use the contact form on the Contact Us page so we can get the right stuff to you ASAP

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