Thanks for shopping at South Tropica.
If you are not entirely satisfied with your purchase, we’re here to help.
You have 7 calendar days to exchange an item from the date you received it.
To be eligible for an exchange, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Refunds are only available for damaged products. You can, however, return your purchase for store credit.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your return after inspecting the item.
If your return is approved, we will contact you to confirm store credit.
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.